Privacy Policy
Effective Date: 12/1/2020
1. Introduction
Welcome to Blackberry Market. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or receive communications from us, including via SMS.
2. Information We Collect
- Personal Information: When you make a reservation, sign up for our newsletter, place an order online, contact us, or opt-in to receive SMS communications, we may collect personal information such as your name, email address, phone number, and payment information.
- Location Information: We may collect information about your location if you choose to share it with us, for instance, when you use our website or app to find the nearest restaurant location.
- Usage Data: We collect information about how you interact with our website, such as the pages you visit, the time spent on each page, and the links you click. This helps us improve our website and services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, track your usage patterns, and personalize content.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage your orders, reservations, and SMS communications.
- Improve our website, products, and services.
- Communicate with you about promotions, special offers, and events, including via SMS if you have opted in.
- Personalize your experience at our restaurant locations.
- Comply with legal obligations.
4. SMS Communications
- Opt-In: By providing your phone number, you consent to receive SMS communications from Blackberry Market regarding your orders, reservations, promotions, and other relevant information.
- Frequency: The number of SMS messages you receive will vary based on your interaction with our services, including but not limited to confirmations, reminders, and promotional offers.
- Opt-Out: You can opt-out of receiving SMS communications at any time by following the instructions provided in the SMS messages or by contacting us directly. Standard messaging and data rates may apply.
- Security: We take reasonable measures to protect the security of your phone number and the content of our SMS communications. However, please note that no transmission over the Internet or mobile network is completely secure, and we cannot guarantee absolute security.
- Third-Party Providers: We may use third-party service providers to manage and deliver SMS communications on our behalf. These providers are required to keep your information confidential and secure.
5. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that help us operate our website, process payments, manage SMS communications, or provide other services on our behalf. These companies are required to keep your information confidential and secure.
- Business Transfers: In the event of a merger, sale, or other transfer of all or part of our business, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Security of Your Information
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
- Opt-Out: You can opt-out of receiving promotional emails and SMS communications from us by following the instructions in those emails or messages. Please note that even if you opt-out, we may still send you non-promotional emails or SMS, such as those related to your orders or reservations.
- Cookies: You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
9. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the new terms.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Blackberry Market
810 Springer Dr, Lombard, IL 60148
support@blackberry.cafe
+1 (630) 474-2300
